Opsynth Desk

Every supplier email,
turned into work.

Stop finding out about supplier changes too late. Desk reads the supplier mail your team already gets, turns new ship dates, quotes and open asks into tracked work, and drafts the follow-up for you to send.

The real Desk, on simulated suppliers. Everything works except sending mail.

How it works

One email,
start to finish.

A supplier moves a date. Desk tracks the change on the PO and has the follow-up waiting in Outlook.

  1. 1A supplier emails you

    Klara HuberKessler Precision

    RE: PO 41877, new ship date 11/14

    Hi, a material delay on our side means PO 41877 will now ship 11/14, not 10/24 as confirmed. Sorry for the short notice.

  2. 2Desk tracks the change

    HomeTasks

    PO 41877

    Kessler Precision moved PO 41877 to ship 11/14, three weeks after the 10/24 it confirmed.

    From Klara Huber, Kessler Precision

    In your tasksDraft follow-up

  3. 3The follow-up is drafted

    OutlookDraftsNot sent

    ToKlara Huber

    SubjectPO 41877 · confirming the new date

    Hi Klara,
    Thanks for the heads-up on PO 41877. Could you confirm the updated ex-works date in writing so we have it on file?

    You read it, and you press Send.

Why Desk

It was in the inbox.
Nobody caught it in time.

Supplier changes don’t arrive as alerts. A new ship date sits in the third reply of a thread. A quote request waits a week for an answer. You find out when the line is short, or when the invoice doesn’t match the PO.

  • Late shipments, found too late

    A new ship date buried in the third reply of a thread. Desk reads it within minutes of arriving and tracks it on the PO.

  • Line-downs

    One late part can stop a line. Desk puts the late PO in front of you the day the supplier says so, not the day the part fails to arrive.

  • Missed price increases

    BOM Health checks every part on your BOMs again each night and flags a price jump on Home.

  • Tariff surprises

    BOM Health shows how much of your spend is exposed to tariffs, by country of origin, before an invoice does.

  • Unanswered suppliers

    Desk counts the days every supplier has kept you waiting, and flags anyone who has been quiet for three.

  • Most of these start as an email you already have.

    Watch Desk read one
Instead of

Flags, a spreadsheet
and memory.

For most buyers, that’s how supplier email gets tracked today. Each one works until the week it doesn’t.

Outlook flags

A flag says something needs doing, not what changed or by when. It lives in one mailbox, so when that buyer is out, so is the follow-up.

The expediting spreadsheet

Rebuilt by hand from emails and ERP exports, and out of date the moment a supplier replies. It shows what you typed, not what the supplier said.

Memory

Fine at ten open POs. At a hundred, the one you forget is the one that stops the line, raises the price or arrives with a tariff.

Desk keeps the list for you. It reads supplier mail as it arrives, keeps each change on the PO it belongs to, and drafts the follow-up. When you’re out, a colleague covers your desk.

No portal to adopt.

Suppliers keep emailing you the way they always have. There is nothing for them to install, learn or sign in to.

Drafts, not sends.

Desk writes follow-ups and RFQs as drafts in your Outlook. You read them, and you press Send.

One list, one team.

Suppliers, contacts, quotes and response times are shared by everyone in your workspace, and covered when someone is away.

0
logins for your suppliers
3 days
of supplier silence before Desk flags it
8
modules on one supplier list

Home

Nothing a supplier says gets buried.

Every new supplier email is read, and one that needs you is a task from the moment it arrives, filled in from the email. The people who still owe you a reply are listed with the days they have waited.

Desk Home's tasks: each a supplier email Desk has read, with what it says, the PO and who sent itDesk Home's tasks: each a supplier email Desk has read, with what it says, the PO and who sent it

Responsiveness

See which suppliers keep you waiting.

Your median reply and theirs, side by side on the same scale, for quoting, acknowledging, confirming and replying. Auto-replies never count.

Supplier Responsiveness: each supplier's median reply time against yoursSupplier Responsiveness: each supplier's median reply time against yours

Quotes

No quote lost in a thread.

One RFQ to every supplier, each on its own email. Replies on the thread fill in their prices, and every answer lines up by unit price and lead time.

An RFQ in Desk: three suppliers' unit prices as bars and their lead times as a lineAn RFQ in Desk: three suppliers' unit prices as bars and their lead times as a line

BOM Health

Price jumps and end-of-life parts, caught overnight.

Every part on every BOM is checked again each night, with total spend, single-source risk and tariff exposure by country of origin.

BOM Health: spend, obsolescence, single-source and tariff exposure across every BOM, with cost over time and the tariff globeBOM Health: spend, obsolescence, single-source and tariff exposure across every BOM, with cost over time and the tariff globe

Works with Microsoft 3651

Connect once. Nothing changes for suppliers.

  1. ConnectSign in with your work account.
  2. ScanDesk reads supplier mail every five minutes.
  3. DraftDrafts, not sends: you press Send in Outlook.

Also in Desk.

  • Vendors

    Every supplier’s contacts, and who on the team owns them.

  • Focus

    Work your queue against a clock until it’s clear.

  • Coverage

    Hand your desk to a colleague while you’re out, and get it back with a record of what they did.

  • Projects

    Projects from charter to close, with change control on every milestone.

Built by supply chain and operations practitioners who spent years watching good teams miss commitments. Read why we started Opsynth

Catch the next late shipment
before your line does.

If Desk catches one late shipment a month, it pays for itself.

Join by December 31, 2026 and your first month of Team is free, for up to 10 users.